Always friendly, professional, and courteous staff. We have always been satisfied with the quality and timeliness of the work done by BMW of El Paso.

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I had my annual maintenance done, in addition to 3 recalls announced by BMW EL PASO BMW provided a loaner at no cost. I was very satisfied with service, One of the recalls regarding software, I am not entirely sure what it consisted of, because my entertainment/info display is not working 100% correctly as it should, a problem I've had since I first got this car in mid 2023 For the sake of brevity, Im not going to list the problems here. I'll be glad to explain them to BMW should they be interested. The picture I've attached was ... Read More

Full review text opened.

Google - Jun 28, 2025

I had my annual maintenance done, in addition to 3 recalls announced by BMW EL PASO BMW provided a loaner at no cost. I was very satisfied with service, One of the recalls regarding software, I am not entirely sure what it consisted of, because my entertainment/info display is not working 100% correctly as it should, a problem I've had since I first got this car in mid 2023 For the sake of brevity, Im not going to list the problems here. I'll be glad to explain them to BMW should they be interested. The picture I've attached was taken a day after I picked up my car upon completion of recalls

Excellent Customer service My service advisor Christopher Guzman made sure my visit was taken care of with exceptional service and support I appreciate him going the extra mile to make sure I was fully taken care of and all questions answered very professional we need more service advisor like Christopher at BMW El Paso! keep up the good work!

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Excellent customer service by the service advisor-Heidi- she explained all the points inspected and provide me with all the recommendations.

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